Welcome to MICHAL LLC. These Terms of Service (“Terms”) govern your use of our website www.michalstudios.com (the “Site”) and any purchases, services, or experiences offered through it. By accessing or using our Site, you agree to comply with these Terms. Please read them carefully before using our services.

MICHAL LLC (“we,” “our,” or “us”) provides luxury lingerie, apparel, and personalized experiences both online and in-store. These Terms apply to all users of the Site, including browsers, customers, and contributors of content.

By using this Site, you represent that you are at least 18 years of age or the age of majority in your jurisdiction.

You agree to use our Site and services only for lawful purposes and in accordance with these Terms. You may not:

• Use our Site for any fraudulent or unauthorized purpose.

• Interfere with or disrupt the security or functionality of the Site.

• Copy, distribute, or misuse any content or images without our written consent.

We reserve the right to terminate or restrict access to anyone who violates these Terms.

We strive to ensure all product descriptions, images, and pricing are accurate. However, occasional errors may occur. In such cases, we reserve the right to correct inaccuracies, update information, or cancel orders if necessary.

All products and experiences are subject to availability. We may limit quantities, discontinue items, or modify offerings at any time without notice.

By completing a purchase, you agree to provide accurate payment and billing information. Payments are processed securely through trusted third-party providers.

Prices are displayed in U.S. dollars and are subject to change without notice. Applicable sales taxes will be added based on Wisconsin state and local regulations.

We reserve the right to refuse or cancel any order for reasons including suspected fraud, inventory limits, or pricing errors.

We take pride in our craftsmanship and quality. Due to the intimate nature of lingerie, returns and exchanges may be limited. Please refer to our in-store and online Return Policy for specific details regarding eligibility, timelines, and hygiene standards.

All bookings for private fittings, events, or experiences (including the Lumière and Étoile Experiences) are subject to availability and confirmation.

• Deposits or prepayments may be required to reserve your date.

• Cancellations or reschedules must comply with our event policy to qualify for partial or full refunds.

• We reserve the right to modify or reschedule events due to unforeseen circumstances.

All content on this Site — including text, images, logos, product names, and designs — is the intellectual property of MICHAL LLC and may not be used, copied, or reproduced without prior written consent.

Our Site may include links or integrations with third-party services (such as payment processors or social media platforms). We are not responsible for the privacy practices or terms of those third parties. Please review their respective policies before engaging with them.

To the fullest extent permitted by law, MICHAL LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Site, services, or products.

Our total liability for any claim related to your use of the Site shall not exceed the amount you paid for the specific product or service giving rise to the claim.

You agree to indemnify and hold harmless MICHAL LLC, its affiliates, employees, and agents from any claims, damages, or losses resulting from your violation of these Terms or misuse of the Site.

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Milwaukee County, Wisconsin.

We may update these Terms of Service periodically. Updates will be posted on this page with a revised effective date. Continued use of our Site following changes constitutes your acceptance of the updated Terms.